pay your bills and transfer money to other accounts
check any linked mortgages, loans, savings accounts or ISAs
check your bank statements and go paperless (stop getting paper bills sent to you)
set up or cancel Direct Debits and standing orders
check on any investments you might have that are linked to your account.
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How secure is online banking?
Keeping your online account safe
Banks take lots of precautions to make sure your online account is safe. These include encrypted websites, timed log outs and many authentication processes. Online Services You can ask your bank for more details.
Accessing your bank account online is generally safe. This is as long as you make sure you enter in all the right details when making a transaction and follow a few rules:
Check your statement often and report any unusual activity to your bank.
Don’t reply to emails that claim to be from your bank that ask for personal details or passwords.
Always remember to log out of your online banking session.
Only use secure wi-fi connections to access your bank account.
Public wi-fi connections are often not secure, so it’s important not to use them for banking or to make purchases. If you’re out and about with a mobile or tablet, it’s safer to use your 3G or 4G connection.
Keep your operating system and anti-virus software up to date.
Choose your password carefully – create it by combining three random words and don’t re-use the same one for different accounts.
Read more about safe online banking on the Get Safe Online website
Find information about Shopping and paying safely online
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Secure mobile banking
Accessing your account through your smartphone, either using a website or a banking app, is becoming more popular.
It’s a fast, convenient way to manage your finances, and banks invest heavily in making mobile banking safe.
Some high-street banks have real-time notifications of transactions, such as Monzo and Starling. This makes it much easier and quicker to spot fraudulent transactions.
Find out more on Get Safe Online’s dedicated guide to mobile banking
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What if something goes wrong?
If you notice anything strange on your account, or you accidentally make a payment to the wrong account, get in touch with your bank as soon as possible.
Some banks offer instant card freezing, where you can block your card in you app without having to call or visit a branch. Contact your bank to check if they offer this additional security feature.
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